Data Deletion Instructions
Last updated: 5 August 2026
This page explains how to request deletion of your personal data from Blyssbook, including data received through our Facebook Page, Instagram, and WhatsApp Business integrations.
Who this applies to
Two groups of people can request data deletion from Blyssbook:
- Salon owners (our direct customers) — your Blyssbook account, business data, and the Facebook/Instagram/WhatsApp connection credentials you added.
- End customers — if you messaged a salon that uses Blyssbook via Facebook Messenger, Instagram, or WhatsApp, your message history and any profile information (such as your name) are stored on behalf of that salon.
How to request deletion
To request deletion of your data, send an email to contact@blyssbook.com with:
- The subject line “Data Deletion Request”.
- If you are an end customer: the phone number, Instagram handle, or Facebook name you messaged the salon with, and the name of the salon you contacted (if known).
- If you are a salon owner: the email address on your Blyssbook account.
What happens next
We will locate and permanently delete the personal data associated with your request — including message content, contact identifiers, and any profile information obtained via the Facebook, Instagram, or WhatsApp APIs — within 30 days, and confirm by email once complete. Some information may be retained where required by law (for example, financial records), as described in our Privacy Policy.
Removing the connection yourself
Salon owners can also disconnect Facebook, Instagram, or WhatsApp at any time from Dashboard → Channels, which stops any further messages from being received or processed through that channel.