Refund & Cancellation Policy

New accounts can try Blyssbook free before paying. No credit card is required to start a trial, and you are never charged automatically at the end of it. You only pay when you choose a paid plan.

If you are not satisfied, you can ask for a full refund of your first subscription payment within 7 days of that payment, whether you chose a monthly or an annual plan. No reason is required.

This applies once per business. If a refund has already been given to a business, the same business is not eligible for a second first-payment refund.

Renewal payments (monthly or annual) are not refundable once charged. To avoid a renewal charge, cancel before the renewal date. Where the law of your country gives you a right to a refund, that right is not affected by this policy.

You can cancel at any time from your account under Billing. Your plan stays active until the end of the period you have already paid for, and you will not be charged again. After that your account moves to the free state, and you can export your data before then.

• Usage-based or third-party costs that have already been incurred, such as WhatsApp or SMS messages already sent.
• Time remaining on a plan after you cancel or downgrade, other than as set out in section 2.
• Accounts closed for breach of our Terms or for abuse of the refund policy.

Email contact@blyssbook.com from the address on your account, or use the contact form. Include your salon name and the date of the payment. We reply within 1 business day.

Approved refunds are issued to the original payment method through the payment provider (for example PayPal). Depending on your bank or provider, it can take 5 to 10 business days to appear. The refund is sent in the currency you were charged.

If you see a charge you do not recognise or were charged twice, contact us before opening a dispute with your bank or payment provider. We resolve genuine billing errors quickly and refund them in full.

Ventriza LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. Email: contact@blyssbook.com.